Effective Date: February 22, 2025
1. Introduction
Omi Health (“we,” “our,” or “us”) is committed to protecting the privacy of our users (“you” or “your”). This Privacy Policy outlines how we collect, use, store, and protect your personal information when you use our website and services.
2. Information We Collect
We collect the following information:
• Personal Information: Pet name, pet owner name, email address, and phone number.
• Usage Data: Conversation records and IP addresses, which may include sensitive information about pet health conditions.
3. Data Storage and Retention
Your data is stored securely with our cloud storage provider. We retain your information indefinitely or until you request its deletion.
4. User Authentication and Profiles
Authentication is based on your IP address and is connected to other user data and chat records to personalize your experience.
5. Data Sharing and Third Parties
We share engagement data with our analytics provider, Webflow. They receive only your IP address and browsing behavior to help us improve our services.
6. Security Measures
We implement robust security measures to protect your data, including:
• Encryption: All data transmitted between your browser and our servers is encrypted using SSL/TLS protocols.
• Secure Hosting: Our website is hosted on Amazon Web Services (AWS), which provides advanced security features such as firewalls, DDoS protection, and regular security updates.
• Regular Backups: We perform automatic backups to ensure data integrity and facilitate recovery in case of data loss.
• Access Controls: Strict access controls are in place to ensure that only authorized personnel can access your data.
7. User Rights and Controls
You have the right to access and request deletion of your data at any time. To exercise these rights, please contact us at jak.spiess@gmail.com.
8. Cookies and Tracking
We use session tracking to enhance your experience on our website. Please note that users are not informed about this tracking.
9. Compliance and Legal Considerations
We comply with applicable state regulations regarding data privacy. For any privacy concerns, please contact our designated privacy officer at jak.spiess@gmail.com.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.
11. Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us at jak.spiess@gmail.com.
By using our website and services, you consent to the terms outlined in this Privacy Policy.
The information provided on this website (including any text, images, links, or other materials) is for informational and educational purposes only and is not intended to be a substitute for professional medical advice, diagnosis, or treatment. Always seek the advice of a licensed healthcare provider with any questions you may have regarding a medical condition or treatment. Never disregard professional medical advice or delay seeking it because of something you have read on this website.
Reliance on any information provided is solely at your own risk. We do not make any representations or warranties about the completeness or accuracy of the information contained herein. If you think you may have a medical emergency, call your doctor, go to the nearest hospital, or dial emergency services immediately.
