Terms and Conditions

Effective Date: February 22, 2025

1. IntroductionWelcome to Omi Health. These Terms and Conditions govern your use of our chat-based educational platform for pet owners of dogs and cats. By accessing or using our services, you agree to be bound by these Terms.

2. Eligibility and User ResponsibilitiesOur services are available to users 18 years or older. Users are responsible for providing accurate pet information. Users must not misuse or misrepresent the information provided by Omi Health. Users must not copy, distribute, or sell any content from Omi Health without our consent.

3. Disclaimer and Limitation of LiabilityOmi Health provides educational content only and does not replace professional veterinary care. We do not guarantee the accuracy, reliability, or completeness of the information provided. Users assume full responsibility for any decisions made based on our content. Omi Health is not liable for any damages, injuries, or losses arising from the use of our service.

4. User Access and AuthenticationOur service is available to users who sign up via our website. Authentication is based on IP addresses and phone numbers.

5. Payment and Future OfferingsThe current service is free of charge. We may introduce premium features in the future, which will be subject to additional terms.

6. Data Ownership and PrivacyWe retain the rights to user chat data for model training and market research purposes. We do not share user data with third parties except our network provider for service functionality. For more details on how we handle data, refer to our Privacy Policy.

7. User Conduct and Prohibited ActivitiesUsers agree not to violate any applicable laws or regulations. Users must not use the service for fraudulent, abusive, or deceptive purposes. Users must not interfere with, disrupt, or harm the service or other users. Users must not attempt to reverse-engineer, copy, or misuse Omi Health’s intellectual property.

8. Termination of AccessWe reserve the right to suspend or terminate a user’s access if they violate these terms. Users can stop using the service at any time.

9. Governing Law and Dispute ResolutionThese Terms are governed by the laws of Massachusetts. Disputes shall first be resolved through informal resolution. If unresolved, legal action may be pursued under Massachusetts jurisdiction.

10. Changes to TermsWe may update these Terms periodically. Continued use of the service after updates constitutes acceptance of the revised Terms.

11. Contact InformationFor any inquiries regarding these Terms, contact us at jak.spiess@gmail.com.

By using Omi Health, you acknowledge that you have read, understood, and agreed to these Terms and Conditions.